Shipping

PLEASE NOTE - WE DO NOT SHIP ON SATURDAY OR SUNDAY 配送方式及费用 Orders will be shipped by UPS and/or FedEx where possible, otherwise by U.S. Postal Service. All prices are FOB (Freight On Board) Nicholasville, Kentucky unless drop shipped, then it's FOB from manufacturer. Title or risk of loss shall be passed to purchaser upon Seller’s delivery to carrier or postal authorities. Air shipments and special shipping arrangements can be made upon request, at an additional charge.

Insurance

Lockmasters does not insure shipments of goods. Customers may purchase insurance at time of order and additional insurance coverage fees will apply. Risk is otherwise with the purchaser as stated.

运费

Shipping charges are determined by weight of your merchandise, the speed of delivery, and the destination. Therefore at time of purchase you will see an "ESTIMATED" shipping cost. Safes, large or heavy or mismarked products are subject to ACTUAL shipping cost

Safe Freight Program

Effective February 1, 2020

Free Freight on all safe orders OVER 1,000 lbs.

Additional $50.00 fee for all residential deliveries.
只有美国大陆。

Split Shipments

倘若一个或多个项目都在缺货，购买者将被收取一次总运输成本。如果您有任何疑问请致电我们的客户服务，800.654.​​0637周一 - 周五上午8:00至bepaly中文官网下午5:30 EST，并下订单。我们将保存订单，直到所有的项目都可以一次装运。

Delivery Time

USPS NOTE - UNFORTUNATELY, THERE IS NO GUARANTEE OF DELIVERY DATE WHEN YOU SELECT USPS (UNITED STATES POST OFFICE), REGARDLESS OF THE SERVICE SELECTED.

Delivery time depends on the speed of delivery you select when you place an order. The carrier shipping time will be reflected during the checkout process. Refer to the charts below to determine the shipping method and delivery window that best suits your needs.

Business days are Monday through Friday, excluding federal holidays within the US, 8:00 am to 5:30 pm EST. We do not ship on Saturday or Sunday.

*肯塔基州
Package will ship next day IF:

USPS ordered by 4:00 pm ET
联邦快递地面下令下午4:00 ET
联邦快递订购下午4:30 ET
UPS下令下午5:30 ET

*马里兰
包将船当天IF：

UPSP下令东部时间下午3:00
UPS下令下午4:30 ET
FedEx ordered by 4:30 pm ET

订单邮政信箱，APO，FPO，关岛，波多黎各，美属萨摩亚，密克罗尼西亚联邦，马绍尔群岛，或者维尔京群岛必须出货优先邮件。

*超大出货量需要垫木和/或卡车交货的应在24小时内发货。

加拿大

通过本网站订购商品，我在此授权由网站作为我的经纪人和办理业务，加拿大边境服务局（CBSA）的运营商选择了行货加拿大报关行清我的商品，占适用的关税和税款bepaly中文官网，返回商品的网站的经营者，并准备并代表我国提出退款索赔的任何商品，我回来。据我所知，CBSA将发送支付了对退回的商品，以该券商认为，关税和其他税的任何退款，并且我将直接从网站运营商处获得退款。在这方面，我还授权报关行赞同CBSA以我的名义发布的任何退款支票，使网站的运营商可以报销。关税和税金将根据最终的交货地点和商品价值变化 - 一个典型的订单中的商品价值平均$ 250.00可以有大约$ 90.00在关税，税收，券商，和扩散费。

国际订单的订购和航运政策

1. 所有运输费，报关费，其他税费以及有关国际航运任何其他费用是客户的责任。
2. 所有订单将通过电子邮件方式确认客户。
3. Any order placed from a country where there is a Lockmasters distributor, the order will be forwarded to the distributor for that Country for follow up, and the customer will be notified that the order will have to be placed with that Lockmasters' distributor.
4. 所有的国际订单将通过联邦快递或UPS国际运输。按客户要求出货的任何其他形式将受到$ 25.00美元的手续费。
5. 任何特殊装运说明将收取客户。如塑料托盘的要求，等等。
6. A return must be accompanied with a RGA number (Return Goods Authorization) before any credit will be issued. Issue of credit is at the discretion of Lockmasters Inc.
7. 所有退换货运费是客户的责任。
8. 运费报价可根据要求，最多可能需要24小时到。
9. Shipping of product is only available during regular business hours, Monday through Friday 8:00 am to 5:30pm EST.

Shipping Rules & Restrictions

订单出货仅在工作日。工作日为周一 - 周五，不包括美国境内的联邦假日。

你将不会被收取任何物品，直到它被运到你。

请致电客户服务，800.654.​​063bepaly中文官网7周一 - 周五上午8:00 - 下午5:30 EST，如果您有任何问题。

Damaged or Defective Item(s)

尽快周五上午8:00至下午5:30 EST， - 如果你收到损坏或有缺陷的项目（S），联系客服，800.654.​​0637周一。bepaly中文官网请从您最初的确认邮件，您的订单号和项目编号提供代表我们发送给您，或者被列入框。我们将尽一切努力，及时更换项目（S）。

如果要返回的项目给我们，请提供以下联系方式在框中：您的全名，返回地址，日间电话和/或手机号码和电子邮件地址。请包含您从客户服务接收到的返回商品授权号，解释了回报，你想要的结果的原因。bepaly中文官网

请按以下步骤解决您的返回包：

Lockmasters
Attn: Returns Department
2101 John C. Watts Drive
Nicholasville, KY 40356

UPS损坏的出货量

联系客服,800.654.0637bepaly中文官网周一- Friday 8:00 to 5:30 pm EST, to inform them of damaged or lost shipments. If applicable, please keep damaged goods and containers for purpose of the carrier inspection.

Tracking Your Order

When can you track your order?

You will see an INVOICE for your ORDER in the "My Account" section of the website when your package ships and your tracking number will be shown there. Please note it may take up to 12 hours or longer before the package is checked into the carriers tracking system. That means even though your package has already shipped from our warehouse and is on its way to you, the carrier may not be able to provide any information about your package for up to 48 hours or more.

Finding Your Order Status?

您将收到您处理您的购物车后，确认收到您的订单的订单确认电子邮件。的订货会在“订单”中的“我的帐户”部分反映（见链接旁边在每个页面的顶部您的电子邮件地址）。欢迎您联系客服，800.654.​​0637周一 - 周五上午8:00至bepaly中文官网下午5:30，检查以及您的订单状态。

Contact us

If you prefer or still have questions about your order, feel free to contact Customer Service, 800.654.0637 Monday - Friday 8:00 am - 5:30 pm EST or emailcustomerservice@lockmasters.com。